Synergy Dispatch

Features and Benefits

Features

  • Handheld Mobile Data Terminals (MDTs), batch or WWAN
  • Optional signature capture
  • IP-based WWAN, and compatible with various satellite providers
  • Host communications interface
  • Optional bar code scanning
  • Graphic map display
  • Heads-up display of key status measures
  • Optional GPS
  • Available J1708 vehicle monitoring

Saves Time and Money

Installing mobile hardware in each P&D unit and installing a new software system has to be expensive. What do I get in return for this expenditure and how long will this return take?

Good question. One of our current customers installed Synergy Dispatch and Cross Dock Tracking in one of their terminals.They had a fleet of 73 P&D trucks at this terminal, and a dock with 150+ doors. Here are just some of the savings:

  • $340,000 per year in P&D costs
  • $250,000 per year in office clerical expenses
  • $500,000 per year on linehaul operations
  • $30,000 per year by increasing biller throughput

Just these savings alone gave our customer a return on investment in well under a year. And that doesn’t even take into account such intangibles as improved customer service, greater capacity without increasing the fleet size, reduced OS&D, and the general increase in credibility that comes with employing technology that is generally expected by the public.

Benefits

  • Save 7–25% of P&D operating costs
  • Save 2–5% of dock labor costs
  • Increase stops by 10–20%
  • Decrease missed pickups
  • Reduce personnel costs
  • Decrease OS&D costs through reduced time and handling on dock
  • Identify and use direct outbound load opportunities
  • Lower fuel, vehicle and fleet costs
  • Decrease operator error and save time with electronic communications
  • Save 30–60 min/day per driver by allowing calls to be received when out of truck
  • Improve customer service by using an Electronic Delivery Manifest
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